Weather Alert:
Nothing to report

WRHSAC De-Escalation Training Series

Frontline personnel regularly encounter people who present as hostile or readily escalate to hostile with minimal stimulus.

This free training series will provide:

  • De-escalation techniques
  • Strategies to prevent disruption
  • Strategies to manage challenging group dynamics
  • Techniques to support frontline personnel dealing with hostility and aggression

The series consists of three one-hour virtual workshops held on consecutive Wednesdays in February 2023. The training is free. Registration is required.


Working with Challenging One-on-One Frontline Interactions

Wednesday, February 8, 2023, 2:00 – 3:00 pm


Working in Challenging Group/Community Settings

Wednesday, February 15, 2023, 2:00 – 3:00 pm


Supporting Others Dealing with Challenging Dynamics

Wednesday, February 22, 2023, 2:00 – 3:00 pm


These sessions are applicable to first responders, municipal officials, hospital personnel, front-line and essential workers, and supervisors. Please share this training with your colleagues, supervisors, staff and others who may be interested.