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Step Up & Lead

Two-Day Leadership Development Training

Strong leadership saves lives, strengthens crews, and shapes the culture of every firehouse. Whether you’re a seasoned officer, newly promoted, or thinking about stepping into a leadership role someday, this two-day program will give you the tools, confidence, and mindset to lead with clarity and purpose.

WRHSAC, in partnership with Belchertown Fire Department,  is proud to offer Step Up and Lead / Leadership Development Training, an interactive program designed specifically for firefighters and company officers at all stages of their leadership journey.

Step Up & Lead
Leadership and Team Building

Wednesday and Thursday, December 17 & 18, 2025
Belchertown, 9;00am to 5:00pm Daily

This training is free. Registration is required (see below).

 

The “Leadership and Team Building” program includes the following key components:

  • Mentoring and Succession Planning
  • Critiquing Others – How to Do It Right
  • Effective Delegating – Dividing Tasks to Multiply Success
  • Preventing Freelancing – Top 5 Causes and How to Avoid Them
  • Dealing with Subordinate Issues – Identifying Insubordination and Handling Difficult People
  • Conflict Resolution – The Three Common Approaches (and Which One Works)
  • Post Incident Analysis – How to Do It and Why It’s Important
  • Building Morale – 8 Tips to Increase Team Morale
  • Team Building Exercises
  • Why Teams Fail and How to Build Trust

About the Instructor: Chief Frank Viscuso

Chief Frank Viscuso (Ret.), bestselling author of Step Up and Lead and internationally recognized fire service speaker, brings energy, humor, and hard-earned insight to every seminar. He has trained thousands of firefighters across the U.S., Canada, and Europe and was named the George D. Post Fire Instructor of the Year (2025). His workshops are known for being practical, motivating, and immediately applicable in the firehouse and on the fireground.

Join us for this valuable and exciting learning opportunity.

Update. December 12, 2025 – Registration is closed for this training. Thank you for your interest. 

Aerial Apparatus Training

West Springfield and Pittsfield

The Western Region Homeland Security Advisory Council (WRHSAC) is hosting two sessions of Aerial Apparatus Positioning Training this November:

  • Thursday, November 13, 2025West Springfield, MA

  • Friday, November 14, 2025Pittsfield, MA

This specialized training is designed to enhance the tactical effectiveness and operational safety of fire departments utilizing aerial apparatus across Western Massachusetts.

Participants will begin with a classroom session focused on core principles of aerial operations, followed by hands-on exercises using aerial apparatus in realistic fireground scenarios. The course emphasizes a methodical, safety-driven, and policy-informed approach to apparatus placement at emergency incidents.

Key learning objectives include:

  • Understanding proper aerial apparatus placement across a variety of incident types

  • Conducting effective scene size-ups with an emphasis on aerial operations

  • Reviewing and demonstrating the operational capabilities and limitations of aerial devices

  • Applying occupancy-based tactics that prioritize life safety, incident stabilization, and property conservation

This course provides valuable, practical experience for fire service personnel seeking to improve their aerial operations under real-world conditions.

The training is free. Application is required. Please complete the form below. You will be notified by email after your application has been reviewed.

UPDATE – Tuesday November 4  – Both sessions are full. You may signup for the waitlist by completing the form below.

This field is for validation purposes and should be left unchanged.

Investigative Interviewing and Advanced Interrogation

8:00am to 3:00pm

WRHSAC, in partnership with Baystate Health, presents
The Reid Technique of Investigative Interviewing and Advanced Interrogation

This multi-day training is designed for law enforcement officers, investigators, prosecutors, intelligence personnel, and other multidisciplinary professionals involved in criminal or counterterrorism investigations. It will strengthen your ability to assess credibility, structure effective interviews, and conduct advanced interrogations. The course is essential for fostering interagency cooperation and improving regional coordination, especially in cases involving criminal activity or potential terrorist connections.

Two sessions will be offered: one in October and one in November. See below for specific dates and registration details.

Cost: Free
Registration: Required (link below).

In this course, you will learn how to:

  • Interpret verbal and non-verbal behavior to assess the credibility of statements.

  • Structure interviews with open-ended and investigative questions to develop a subject’s statement.

  • Use behavior-provoking questions during the interview process.

  • Persuade suspects to truthfully disclose their involvement in criminal activity.

  • Develop effective interrogation strategies and themes.

  • Apply alternative questioning techniques to elicit an initial admission of guilt.

  • Manage defiant suspects by overcoming objections and addressing fear of consequences.

We are offering two sessions of this training:

  • Tuesday, October 28 – Friday, October 31, 2025. Each day 8:00am to 3:00pm. Holyoke, MA.
  • Wednesday, November 12 – Friday, November 14, 2025. Each day 8:00am to 5:00pm, Holyoke, MA.

Please complete the form to register. 

Update November 6, 2025 – Both sessions are full. Thank you to all who were able to attend!

 

Leading Before, During and After the Crisis

8:00am to 2:00pm

Leading Before, During, and After the Crisis Lessons in Leadership from Chief Daniel Linskey

Tuesday, September 23, Chicopee, MA. 9am to 2pm. 

Chief Daniel Linskey, former Commissioner of the Boston Police Department, brings powerful lessons from a career that spanned street patrols, undercover operations, and top command, culminating in leading the response to the Boston Marathon bombing.

Drawing from decades of experience in law enforcement, the U.S. Marine Corps, and elite leadership training programs, Chief Linskey will share practical strategies for:

  • Leading teams with clarity and purpose in high-stakes situations

  • Preparing your organization for unthinkable challenges

  • Making critical decisions under pressure

  • Building resilience and unity during and after a crisis

This engaging presentation blends real-life stories with actionable takeaways you can apply immediately in your own role. Expect moments that will make you laugh, reflect, and be inspired, while adding proven tools to your own “File Cabinet of Leadership.”

This seminar is part of the Western Mass Fire Chiefs Association Leadership Training Series, designed to prepare emerging officers for leadership roles.

Coffee, pastries and light lunch will be provided compliments of Western Mass Fire Chiefs Association.

Thank you for your interest in this seminar. Registration is closed. 

Springfield MA

8:00am to 4:00pm

Crush, Impalement, and Entrapment Response for First Responders

First responders, prepare to enhance your skills in managing complex rescue scenarios. Join us for an intensive 8-hour training designed to equip you with the tools, techniques, and confidence to handle incidents involving crush injuries, impalements, and entrapments. Whether facing industrial accidents or terrorism-related incidents, this training will teach you how to apply your everyday tools effectively in high-pressure situations.

Training Highlights:

  • In-Depth Instruction: Learn the complexities of crush, impalement, and entrapment situations through structured lectures and real-life case studies. The training will focus on scenarios such as machine entrapment, building collapses, vehicle rammings, and more.
  • Hands-On Simulations: Gain experience through performance stations that mirror real-world challenges, including fence and rebar impalements, meat grinder entrapments, and large machinery rescues.
  • Skill Building & Best Practices: Understand best practices for safety, medical considerations, command structure, and inter-agency collaboration during large-scale incidents.

The training is free. Registration is required. Please complete the form below to register.

Key Skills You Will Develop:

  • Identifying and assessing crush, impalement, and entrapment situations.
  • Utilizing everyday tools to extricate victims safely and efficiently.
  • Managing medical concerns specific to crush injuries, impalements, and entrapments.

Why Attend? This training is a unique opportunity to advance your skills with expert instruction and simulated rescue scenarios. Take advantage of this valuable experience to prepare for high-stakes situations and bring these life-saving techniques back to your team.

8 hours of CAPCE credits are available for this training.

Update May 13, 2025 – Thank you for your interest in this training. We have a full class and a long waitlist, so we are no longer accepting additional registrations.

Multiple Locations

Multiple Times

De-Escalation and Crisis Communications Training is designed to provide participants practical tools to de-escalate interpersonal encounters. This course has an emphasis on providing de-escalation tools while prioritizing personal safety.

This training is free. Registration is required. OEMS credits (3) are approved. Please complete the form below.

In this course, learners will learn key concepts related to:

  • Problem solving and differentiating between types and stages of crisis.
  • The four factors of emotional stress.
  • Common indicators and systems associated with persons in crises.
  • Verbal steps to de-escalate a situation.

The class is fast paced, with a combination of verbal de-escalation exercises and shared instructor experiences. This course is for anyone who needs practical knowledge on how to address stressful encounters while maintain safety awareness. Recommended audience: First responders, professionals in public-facing roles, educators and staff from elementary schools, high schools, and higher education institutions, personnel from human service agencies, and others who regularly engage with the public, particularly in stressful situations.

Objectives:
By the end of the course, learners will be aware of practical and implementable tools to identify crises and steps associated with verbal de-escalation.

The training is free. It is 3-hours long and is offered at the times and locations listed below. Registration is required. Please complete the form below to register.

All registration will close at noon on Monday, March 3, 2025.

  • Wednesday, March 5, 2025, 9am to noon – Agawam – As of Monday 2/24/25 – this session is full. 
  • Wednesday, March 5, 2025, 4:30pm to 7:30pm – Pittsfield – As of Friday 2/28/25 this session is full. 
  • Thursday, March 6, 2025, 9am to noon – Hadley
  • Thursday, March 6, 2025, 2pm to 5pm – Greenfield

 

Registration is closed. Thank you for your interest in the training.

 

ASHER Ballistic PPE Grant

The Western Region Homeland Security Advisory Council has funds available to assist municipal/first responder agencies in the four counties of western Massachusetts to obtain necessary ballistic PPE to meet Active Shooter/Hostile Event Response (ASHER) standards. This program will provide ballistic vests, plates, helmets and individual first aid kits.

The application period for the grant is closed. We are reviewing the applications and project procurement will begin late December, early January. We will be in touch if you applied for the grant and will inform you of next steps. Thanks for your interest.

Election Security Detail Funds Available

WRHSAC is offering limited financial assistance to municipalities for security costs at voting locations during the Presidential Elections on Tuesday, November 5, 2024. A total of approximately $17,000 is available, with up to $1,000 allocated per town. Funding will be granted to the first 17 towns who complete the required form below. Awards are distributed on a first-come, first-served basis.

Security details may be provided by municipal police or private security. Please note that for municipal police, only backfill/overtime detail hours will be covered by the grant, regular duty hours are consider supplanting. Please communicate with your local department to determine if the detail will be covered by regular or backfill/overtime hours.

Please only apply if your municipality requires this funding, as submitting unnecessary applications may prevent another town from receiving support.

Funding will be provided on a reimbursement basis. Municipalities must first cover the expenses and submit supporting documentation, including invoices for services and proof of payment. Reimbursement will be issued within 60 to 90 days after WRHSAC receives the request and all required paperwork. Please consider this timeline when planning your application. If you have any questions, please contact Raine Brown, Homeland Security Program Manager, raine@frcog.org, 413.774.3167 x138. Reimbursements must be submitted by Wednesday, December 18, 2024.

Award letters will be issued on a rolling basis. If you do not receive an award letter you have not been awarded funds. Please contact Raine before election day if you have questions.

Applications for this funding is now closed.

Multiple Locations

Multiple Times

Monday June 24 – Registration is closed for this training. Thank you for your interest. 

Hostile threats and attacks are ongoing and can occur in any location. Soft targets such as community events, performances, elections, sporting events, parades, fairs, etc. are particularly vulnerable. These vulnerabilities highlight an urgent need for effective strategies to identify and prevent acts of violence.

Situational Awareness for Safety training  provides knowledge, tools, and techniques to help you maintain situational awareness and stay safe. By the end of the course, participants will know:

● How to systematically observe their environment;

● How to identify people and things that may not look right; and

● How to make more informed decisions and take actions to stay safe

Audience: Fire, EMS, private security, election workers, hospital security, community event staff, sporting event staff, and anyone seeking abilities to identify behavioral indicators of possible threat. This training is not intended for law enforcement. The training is based on skills law enforcement learn in their academies and other required trainings.

The basis for this course is the research and techniques developed as part of the Just Doesn’t Look Right Project (JDLR). The JDLR Project was a United States Department of Defense (DoD) funded research program focused on identifying behavioral indicators of threat.

This training is free. Registration is required. Three sessions will be held throughout western Mass.

  • Tuesday, June 25, 12:30pm to 2:30pm, Agawam
  • Tuesday, June 25, 5:30pm to 7:30pm, Pittsfield
  • Wednesday, June 26 12:30 to 4:30, Hadley (this session provides expanded education and exercise opportunities)
  • Wednesday, June 26, 6:00 to 8:00pm, Greenfield

Registration is required. Please complete the following form to register.

Monday June 24 Update – Registration is closed.

Hadley, MA

8:00am to 2:00pm

The Western Region Homeland Security Advisory Council and Western Mass Fire Chiefs Association are proud to present Extreme Ownership Leadership Training by ©Echelon Front, LLC. An intensive leadership training program designed to equip you with the tools and mindset to lead effectively in any situation.

Why Extreme Ownership?

All your problems are leadership problems, and Extreme Ownership (©Echelon Front, LLC) is the solution. Learn how to take ownership of your actions, decisions, and outcomes to lead and win in both business and life.

Key Topics Include:

Laws of Combat: Implement strategies for optimal team performance, including cover and move, simple, prioritize and execute, and decentralized command.

Extreme Ownership: Dive deep into the concept of leadership as the single most important factor in success. Understand that there are no bad teams, only bad leaders.

Mindset: Develop a default aggressive mindset and learn techniques for controlling your ego to make better decisions.

Sustaining Victory: Master leading up and down the chain of command, empower your subordinates, make decisive choices in uncertain situations, and embrace discipline for freedom.

Practical Application: Apply your newfound knowledge and beliefs about leadership to real-world scenarios.

Date and Time:

Friday, May 10, 2024. 8:00am to 2:00pm

Location:

Hadley Senior Center
46 Middle St, Hadley, MA 01035

Audience:

This training is open to fire officers in the four counties of western Massachusetts. We kindly request that each sign-up be done in pairs. We encourage the pairing of two fire officers from any rank in each department. This approach fosters collaboration and diverse perspectives, enhancing the learning experience for all participants.

Registration is required. Update Tuesday, May 7, 2024. The training and waitlist are full. Thank you for your interest.