Strong leadership saves lives, strengthens crews, and shapes the culture of every firehouse. Whether you’re a seasoned officer, newly promoted, or thinking about stepping into a leadership role someday, this two-day program will give you the tools, confidence, and mindset to lead with clarity and purpose.
WRHSAC, in partnership with Belchertown Fire Department, is proud to offer Step Up and Lead / Leadership Development Training, an interactive program designed specifically for firefighters and company officers at all stages of their leadership journey.
Step Up & Lead
Leadership and Team Building
Wednesday and Thursday, December 17 & 18, 2025
Belchertown, 9;00am to 5:00pm Daily
This training is free. Registration is required (see below).
The “Leadership and Team Building” program includes the following key components:
- Mentoring and Succession Planning
- Critiquing Others – How to Do It Right
- Effective Delegating – Dividing Tasks to Multiply Success
- Preventing Freelancing – Top 5 Causes and How to Avoid Them
- Dealing with Subordinate Issues – Identifying Insubordination and Handling Difficult People
- Conflict Resolution – The Three Common Approaches (and Which One Works)
- Post Incident Analysis – How to Do It and Why It’s Important
- Building Morale – 8 Tips to Increase Team Morale
- Team Building Exercises
- Why Teams Fail and How to Build Trust
About the Instructor: Chief Frank Viscuso
Chief Frank Viscuso (Ret.), bestselling author of Step Up and Lead and internationally recognized fire service speaker, brings energy, humor, and hard-earned insight to every seminar. He has trained thousands of firefighters across the U.S., Canada, and Europe and was named the George D. Post Fire Instructor of the Year (2025). His workshops are known for being practical, motivating, and immediately applicable in the firehouse and on the fireground.
